Linda ♥ | linn-hearts.blogspot.com

Wednesday, December 07, 2011

Samsung EX-1 review + MS colour's lousy attitude! posted at 1:17 AM

Hi guys!!

A bit late, but i finally bought a semi-pro camera - SAMSUNG EX-1 :D

Been eyeing for a good camera for so long! Personally i tried to just get a point and shoot camera (cos it's so much cheaper) but in the end I succumb to the temptation of a better camera.

My criteria of a camera are:

1. Good quality pictures

2. relatively light and compact

3. good white balance

4. looks nice

So if you look at my second criteria, a DSLR is out of the picture because it's usually bulky and not nice... so the other options are either a semi-pro or a point and shoot.

My dear actually knows that i've been eyeing cameras for so long that he took me to a camera shop in AMK... This shop is called MS COLOUR. (warning: DO NOT go there ever! - will tell you why in a bit) [http://www.mscolor.com.sg/amk_hub.htm]

Anyway initially i settled on a point and shoot camera(a samsung one as well) and thought that it was not bad as i research on the pros/cons of the camera online. I tested it at the shop and decided to buy it and my dear decided to buy it for me as a early Christmas present! keke...

but when i took it home with a bad lighting, the pictures quality of ALL the pictures turned out super weird! I WAS SUPER DEVASTATED. like seriously... So in the end, i went back to the shop the next day (MS COLOUR @ AMK) and asked if i could change to another camera. There was this skinny and kinda tall guy who was like ok and asked me what i wanna change to. [Lesson learnt: samsung point and shoot cameras are just not that good.]

I said "er... another point and shoot camera...?"

Then he commented that in a way as though i am very fussy with image quality (which ok i am) so i should get a semi-pro/DSLR camera... I mean it's logical arguement but i told him that i've seen point and shoot cameras that have good image quality as well. (for example CANON ixus series)

Then he gotten irritated... i mean i am just expressing my needs/wants as a customer and he got irritated? However, I still asked politely if he could recommend me perhaps CANON point and shoot cameras... So after awhile (when i was playing with the canon camera), he recommended a better camera (semi-pro/DSLR) cameras.

Ok, before i go on, let me say that i have absolutely NO KNOWLEDGE on how to use a professional camera's features...

So when he introduced all the terms to me about the semi-pro/DSLR cameras, i told him that "ok... i know this has a better image quality but i don't really know how to use all those extra features so it's kinda useless to me as i think i'll just use the "auto/smart" function"

AND he got even more irritated. LOL. i could clearly hear what he was thinking in his mind "WALAO, WANT GOOD IMAGE QUALITY THEN DON KNOW HOW TO USE THESE FUNCTIONS..."

Ok la... It just that i never spent the time to learn all those terms and how to use mah...

So this is what he said to me: "if you want good quality image, get the semi-pro/DSLR cameras. but if you dont know these functions and you think that they are a waste of money, then get the point and shoot."

LOL. i didn't say that it was a waste of money. (T.T)/' Y U LOOK DOWN ON ME?!?!

Long story short, as i was tight on budget that month (couldnt bear to ask my dear to pay for me again!), and decided to get the semi-pro camera. So i asked if i could pay by installment or could make a special exception for me to come back later to buy the camera but refund the samsung point and shoot camera to them first. Another guy (a bit on the plum side but very nice) helped me to ask the boss for the latter (exception) and i told them that i'll be back.

I decided to get SAMSUNG EX-1 and asked them for the price of it and they told me $540. They told me the price may vary (go up or go down) because of evaluation and i was like "ok thanks for telling me"

So i came back at the date that i told them that i'll be back and a day before, i asked my dear to help me ask MS COLOUR what was the price of SAMSUNG EX-1 since the next day i would be going to purchase it. they told my boyfriend "$520" and i was very happy because that's mean i would save about $20.

BUT WHEN I WENT BACK TO THE SHOP, i bet they recognize me (obviously with my bright hair and all) and totally quoted me "$560" for SAMSUNG EX-1. I mean they already know that i MUST BUY from them since i have credits with them. Anyway, i was a bit confused so i explained to them that my boyfriend came yesterday and they quoted "$520".

What angered me was not that the price went up in one day or what. I mean i was told that the price could go up or down... BUT it was what the same tall and skinny guy said after that... "HUH? no ah... ALL ALONG $560 one de"

AND I WAS LIKE "HUH?!?!" in my mind... i mean if the price really went up you can just say BUT to say "ALL ALONG" was that price was a bit exaggerating

So i asked them... "hmm... my boyfriend came yesterday and you guys told him "$520"..."

he replied "NO LA... confirm he hear wrong..."

ok pause for a minute. My boyfriend seldom hear things wrong. His hearing is so good that soft sounds outside his house he can also hear (-.-). BUT OK... let's say he did hear the wrong info ok...

So i said "huh... oh really? but when i first came here 2 weeks ago, you told me that it was $540?"

"NO LA... ALL ALONG $560. you hear wrongly la."

(-.-) are you serious? i couldn't have heard wrong. 1. you repeated to me that price ($540) again and again when i was choosing 2. even when i was leaving the shop you told me that it was $540 but may be re-evaluated.

Ok... i am not talking about the increase of $20 or what.. but it's the consistency of their words and how they will twist it so easily that i was angry. i believed that they twist it to their advantage because they knew i had no choice but to buy from them... Seriously, that $540 price that they quoted me initially, i didn't even ask for a discount or what so i am very sure that it was $540.

Anyway at this point of time, i called my dear and told him the situation and he told me that i also have no choice but to get from them also since i have credit with them. So in the end, i bought it from them but was unhappy. THEY LOST A CUSTOMER.

AND THAT CUSTOMER COMPLAINED ON HER BLOG. so technically, they did not just lose one customer, it might affect other people's opinion on them.

Disclaimer: Ok, i have nothing against MS COLOUR ok.. just sharing my experiences. (and hopefully they might see my post and do something to their employee's attitude [unless the company allows them to sell the product at a certain range which results in inconsistency])

P.S: i heard from my friend, Mark that they "choose their customers" - he too doesnt like MS COLOUR anymore..

Anyway to end off the post in a good way, here is a sample picture of my SAMSUNG EX-1!

OHH & now there are 4 rotating pictures for my banner when you refresh it!

Labels: camera, ex-1, ms colour, review, samsung